Shipping and Returns Policy

Thank you for choosing to shop at BanareraSports.com. We aim to provide you with a seamless and enjoyable shopping experience.

Please review our Shipping and Returns Policy outlined below:

Shipping:

  1. Shipping Methods: We offer shipping services through reliable third-party providers. The available shipping options and associated costs will be displayed during the checkout process (if applicable). Please note that the shipping timeframes may vary based on the destination and shipping method chosen.

  2. Order Processing: Once your order is successfully placed, it will be processed within 10 business days. Please note that business days exclude weekends and public holidays.

  3. Order Tracking: After your order has been shipped, you will receive a confirmation email containing the tracking information. You can use this information to track the progress of your shipment.

  4. Customs Duties: For international orders, the customer is responsible for paying any customs duties or import taxes that may be imposed by the destination country. Please be aware of your country's customs regulations and associated costs before placing your order.

Returns:

  1. Return Eligibility: If you are unsatisfied with your purchase, you may return the item(s) for an exchange, refund, or store credit within seven (7) days of receiving your item(s). Each returned item must be in the original condition it was received in. If the item has been worn, washed, or has smells or perfumes, etc., we cannot issue a refund.

  2. Return Request: To initiate the return or exchange process, email us at: banarerasports[at]gmail.com.
    Refunds apply to items only; shipping charges will not apply.
    Any orders with 3 or more articles of clothing may not be canceled.

  3. Return Shipping: The customer is responsible for the return shipping costs, except in cases where the return is due to a manufacturing defect or an error on our part. We recommend using a trackable shipping service and purchasing shipping insurance for your return, as we cannot be held responsible for lost or damaged items during the return transit.

  4. Refunds: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method used during the purchase. Please note that the refund amount may exclude any shipping or customs duties paid during the initial purchase.

Warranty:

  1. Manufacturing Failures: We provide a limited warranty for manufacturing failures on eligible products. If you encounter any issues with a product due to manufacturing defects, please contact our customer support team within the warranty period. We will assess the situation and, if necessary, provide a replacement or repair for the defective item.

  2. Exclusions: The warranty does not cover damages caused by misuse, improper care, accidents, normal wear and tear, or any modifications made to the product. The warranty is also void if the item has been tampered with or repaired by unauthorized personnel.

Please note that our Shipping and Returns Policy is subject to change without prior notice. It is your responsibility to review the policy periodically to stay informed about any updates or modifications.

If you have any further questions or concerns, please reach out to us by filling out and submitting the contact form on the website.

Last updated: July 06, 2023